Privacy policy

Last updated: July, 2026

At PawFlow, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you place an order or contact us, we may collect information such as:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (processed securely by Shopify and our payment providers)

We may also collect basic website usage information through cookies and analytics tools to improve your shopping experience.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and shipping notifications
  • Improve our website and services
  • Prevent fraud and maintain website security

We do not sell your personal information.

Payment Security

All payments are processed securely through Shopify and trusted payment providers. PawFlow does not store your credit card information.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic.

Third-Party Services

We use trusted third-party providers, including Shopify, payment processors, shipping partners, and analytics services, to operate our store.

These providers only receive the information necessary to perform their services.

Contact

If you have any questions regarding this Privacy Policy, please contact us: pawflow.help@gmail.com